The client assumes full financial liability for any damage to the vehicle caused during the rental period
by them or any members of their party which includes downtime.
The driver has the right to terminate run without refund (if there is blatant indiscretion
on the part of the client(s)).
Smoking is not permitted in all our vehicles.
Not responsible for articles left in the vehicle.
Delay over 15 minutes at the client's fault will incur an additional charge of up to
10
% of the fare.
Customer Satisfaction credit will be limited to
30
% of the fare.
Cancellation Policy
1. Transfers / Point-to-point
100% refund if canceled 24hours
before the trip.
50
% refund if canceled 24hours
before the run.
If canceled less than 24hours
before the trip:
No refund if the paid amount is below or equal to the non-refundable amount of $ 100
.
Otherwise, the refund amount is the paid amount minus the non-refundable amount.
No refund in case of a no-show.
2. Hourly (Standard)
100% refund if canceled 24hours
before the trip.
50
% refund if canceled 72hours
before the trip.
If canceled less than 72hours
before the trip:
No refund if the paid amount is below or equal to the non-refundable amount of $ 100
.
Otherwise, the refund amount is the paid amount minus the non-refundable amount.
No refund in case of a no-show.
3. Hourly (Special event (wedding, prom, etc)
100% refund if canceled 24hours
before the trip.
50
% refund if canceled 72hours
before the trip.
If canceled less than 72hours
before the trip:
No refund if the paid amount is below or equal to the non-refundable amount of $ 100
.
Otherwise, the refund amount is the paid amount minus the non-refundable amount.
No refund in case of a no-show.
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