Grand Starex 2016

• The client assumes full financial liability for any damage to the vehicle caused during the rental period by them or any members of their party which includes downtime.
• The driver has the right to terminate run without refund (if there is blatant indiscretion on the part of the client(s)).
• Smoking is not permitted in all our vehicles.
• Not responsible for articles left in the vehicle.
• Delay over 15 minutes at the client's fault will incur an additional charge of up to 10 % of the fare.
• Customer Satisfaction credit will be limited to 30 % of the fare.

1. Transfers / Point-to-point

• 100% refund if canceled 24 hours before the trip.
• 50 % refund if canceled  24 hours before the run.
• If canceled less than 24 hours before the trip:
• No refund if the paid amount is below or equal to the non-refundable amount of $ 100 .
• Otherwise, the refund amount is the paid amount minus the non-refundable amount.

• No refund in case of a no-show.

2. Hourly (Standard)

• 100% refund if canceled  24 hours before the trip.
• 50 % refund if canceled  72 hours before the trip.
• If canceled less than 72 hours before the trip:
• No refund if the paid amount is below or equal to the non-refundable amount of $ 100 .
• Otherwise, the refund amount is the paid amount minus the non-refundable amount.

• No refund in case of a no-show.

3. Hourly (Special event (wedding, prom, etc)

• 100% refund if canceled  24 hours before the trip.
• 50 % refund if canceled  72 hours before the trip.
• If canceled less than 72 hours before the trip:
• No refund if the paid amount is below or equal to the non-refundable amount of $ 100 .
• Otherwise, the refund amount is the paid amount minus the non-refundable amount.

• No refund in case of a no-show.