The client assumes full financial liability for any damage to the vehicle caused during the rental period
by them or any members of their party which includes downtime.
The driver has the right to terminate run without refund (if there is blatant indiscretion
on the part of the client(s)).
The transport company reserves the right to upgrade passengers to a better class of vehicle.
The transport company will charge the client for each additional stop on a transfer trip. The
charge amount depends on the type of vehicle chosen.
Smoking is not permitted in all our vehicles.
Not responsible for delays or the termination due to weather causing unsafe road conditions (ie. not salted, accidents, etc.).
Not responsible for articles left in the vehicle.
Balances to be paid to the driver on the trip date before the beginning of the trip.
Delay over 15 minutes at the client's fault will incur an additional charge of up to
20
% of the fare.
Customer Satisfaction credit will be limited to
20
% of the fare.
The Maximum Liability of the transport company will not exceed the fare paid.
Cancellation Policy
1. Transfers / Point-to-point
100% refund if canceled 24hours
before the trip.
50
% refund if canceled 24hours
before the run.
If canceled less than 24hours
before the trip:
No refund if the paid amount is below or equal to the non-refundable amount of $ 100
.
Otherwise, the refund amount is the paid amount minus the non-refundable amount.
No refund in case of a no-show.
2. Hourly (Standard)
100% refund if canceled 1days
before the trip.
50
% refund if canceled 72hours
before the trip.
If canceled less than 72hours
before the trip:
No refund if the paid amount is below or equal to the non-refundable amount of $ 100
.
Otherwise, the refund amount is the paid amount minus the non-refundable amount.
No refund in case of a no-show.
3. Hourly (Special event (wedding, prom, etc)
100% refund if canceled 2weeks
before the trip.
50
% refund if canceled 72hours
before the trip.
If canceled less than 72hours
before the trip:
No refund if the paid amount is below or equal to the non-refundable amount of $ 100
.
Otherwise, the refund amount is the paid amount minus the non-refundable amount.
No refund in case of a no-show.
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